Contact Manager FAQs (3)

Please have your customer check their Spam and Junk mail folders, and verify the spam settings. They may be on our email list but not seeing emails if their filters have marked them as spam.

A Whitelist is a tool that ensures certain emails will always go to your inbox. When you add specific criteria, you can ensure all important emails from a specific sender are received.

To begin, always make sure your email address is up to date in your Back Office. If you are still not receiving emails, you can utilize our step-by-step guides on how to add Origami Owl to the Whitelist in your email account.