Product FAQs (292)

The following Charms  do not work with the Signature Living Locket Watch:

  • Rose Gold Cupid Charm – CH3293

The Origami Owl Surprise Jewelry Candles are not intended for use on a candle warming device.

The Surprise Jewelry Candles will be available to Independent Designers in a presale beginning November 7 at 5 p.m. Central Time (CT) through November 11 at 11:59 p.m. CT.

The Surprise Jewelry Candles will be available for individual purchase to Designers and Customers beginning November 12 at 5 p.m. CT, while supplies last.

*Designer Presale limits may apply.

The Surprise Jewelry Candles are limited to three (3) per Customer Retail, Designer Wholesale and Jewelry Bar Guest/Hostess orders.

  • Wax: Food-grade paraffin wax blend
  • Wick: Safety Cotton Core Wicks
  • Burn Time: up to 40 hours
  • Spiced Cider Scent Notes: Apple + Warm Spices
  • Uses cool touch safety wax
  • Extinguish flame and gently remove the Jewelry Vessel with tweezers.

  • Wax: Food-grade paraffin wax blend
  • Wick: Safety Cotton Core Wicks
  • Burn Time: up to 40 hours
  • Spiced Cider Scent Notes: Pumpkin, Nutmeg + Vanilla
  • Uses cool touch safety wax
  • Extinguish flame and gently remove the Jewelry Vessel with tweezers.

We partnered with a leading candle fragrance company to create custom-blended fragrances for our Surprise Jewelry Candles. We are not permitted to disclose this partnership, but we assure you, it’s top-notch!

We suggest allowing the candle to burn until the Surprise Jewelry Vessel is revealed which could be within the first 1-2 hours.

A refund may be requested on unburned candles via Returns.OrigamiOwl.com within 30 days of the original shipment date. Burned candles cannot be returned for a refund. True candle defects (i.e. wick issue) can be reported at Returns.OrigamiOwl.com within 90 days of the original shipment date. Proof of defect (i.e. photos or videos) will be requested. Manufacturer defects on Surprise Jewelry can also be reported at Returns.OrigamiOwl.com, however, replacements will be sent at random.

My First Locket Gift Sets allow you to introduce her to a Living Locket® and give her the opportunity to personalize it herself! Your Customer will receive a Twist Living Locket Base + Face, a Chain and a promo code card to redeem three (3) Charms of her choice* with Free Shipping. She can add even more to her Locket or accessorize if she wishes!

 

*Promotion code is received with packaging, is one-time use and can only be redeemed on OrigamiOwl.com/OrigamiOwl.ca or a Designer’s Personal Web Page for three (3) Charms or a retail value of $21 USD | $24 CAD for up to a year from the date purchased. Promotion Codes received from a Gift Set cannot be redeemed through Designer Wholesale or Jewelry Bar Guest/Hostess orders.

All Independent Designers and Customers are eligible to purchase My First Locket Gift Sets.

 

*Promotion code is received with packaging, is one-time use and can only be redeemed on OrigamiOwl.com/OrigamiOwl.ca or a Designer’s Personal Web Page for three (3) Charms or a retail value of $21 USD | $24 CAD for up to a year from the date purchased. Promotion Codes received from a Gift Set cannot be redeemed through Designer Wholesale or Jewelry Bar Guest/Hostess orders.

The My First Locket Gift Sets include:

 

  • Rose Gold My First Locket Gift Set – SP2265
  • Silver My First Locket Gift Set with Swarovski Crystals – SP2263
  • Gold My First Locket Gift Set – SP2264

  • Retail Price: $39 USD | $49 CAD
  • Retail Value: $48 USD | $62 CAD
  • PV: 29.25
  • Includes:
    • One (1) Promo Code Card to redeem three (3) Charms of her choice + Free Shipping
    • One (1) Medium Rose Gold Twist Living Locket Base + Face
    • One (1) 18-20” Rose Gold Ball Station Chain

 

*Promotion code is received with packaging, is one-time use and can only be redeemed on OrigamiOwl.com/OrigamiOwl.ca or a Designer’s Personal Web Page for three (3) Charms or a retail value of $21 USD | $24 CAD for up to a year from the date purchased. Promotion Codes received from a Gift Set cannot be redeemed through Designer Wholesale or Jewelry Bar Guest/Hostess orders.

  • Retail Price: $49 USD | $64 CAD
  • Retail Value: $48 USD | $62 CAD
  • PV: 36.75
  • Includes:
    • One (1) Promo Code Card to redeem three (3) Charms of her choice + Free Shipping
    • One (1) Medium Silver Twist Living Locket Base + Face
    • One (1) 18-20” Silver Ball Station Chain

 

*Promotion code is received with packaging, is one-time use and can only be redeemed on OrigamiOwl.com/OrigamiOwl.ca or a Designer’s Personal Web Page for three (3) Charms or a retail value of $21 USD | $24 CAD for up to a year from the date purchased. Promotion Codes received from a Gift Set cannot be redeemed through Designer Wholesale or Jewelry Bar Guest/Hostess orders.

  • Retail Price: $39 USD | $49 CAD
  • Retail Value: $48 USD | $62 CAD
  • PV: 29.25
  • Includes:
    • One (1) Promo Code Card to redeem three (3) Charms of her choice + Free Shipping
    • One (1) Medium Gold Twist Living Locket Base + Face
    • One (1) 18-20” Gold Ball Station Chain

 

*Promotion code is received with packaging, is one-time use and can only be redeemed on OrigamiOwl.com/OrigamiOwl.ca or a Designer’s Personal Web Page for three (3) Charms or a retail value of $21 USD | $24 CAD for up to a year from the date purchased. Promotion Codes received from a Gift Set cannot be redeemed through Designer Wholesale or Jewelry Bar Guest/Hostess orders.

My First Locket Gift Sets are limited to two (2) per Customer retail order, three (3) per Designer wholesale order and two (2) per Jewelry Bar Guest/Hostess order.

Promotion codes cannot be redeemed with other promotion codes.

Yes! The purchase of a My First Locket Gift Set can be added to a Jewelry Bar one of two ways:

 

  • Online retail order placed on OrigamiOwl.com or a Designer’s Personal Web Page (PWP) with the Jewelry Bar Code entered at checkout

or

  • Jewelry Bar Guest order with the SKU of the look entered in the Quick Order Pad.

 

*Promotion code is received with packaging, is one-time use and can only be redeemed on OrigamiOwl.com/OrigamiOwl.ca or a Designer’s Personal Web Page for three (3) Charms or a retail value of $21 USD | $24 CAD for up to a year from the date purchased. Promotion Codes received from a Gift Set cannot be redeemed through Designer Wholesale or Jewelry Bar Guest/Hostess orders.