Product FAQs (218)

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If the Despicable Me Collection Policies and Procedures are not honored; Origami Owl® is at risk of losing the licensing agreement and would no longer be able to offer the Despicable Me Collection. Therefore, it is critical that all Designers follow the rules.

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Combination sales are offers such as buy one get one free (BOGO). Combination sales are restricted per the Despicable Me Collection Policies and Procedures. Please note that Independent Designers may NOT use products for combination sales, as self-liquidating or free giveaways without the written consent.

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Origami Owl has worked closely with Universal Studios to create approved social media materials for you to use for promotional purposes. Please use the assets provided in your Back Office to promote the Universal Studios opportunity. We will continue to add more promotional assets as they become available.

  • You may reference these things in your social media copy (i.e. the copy that supports a Facebook or Instagram post, for example) — but not in any image related to your Despicable Me look — as long as it is not promotional in nature.
  • Designers CANNOT create their own marketing materials using the Universal Studios logo, or any other approved trademarks or logos in connection with the License Agreement, including Universal Studios fanciful characters.
  • Origami Owl  may not associate elements of other third-party licensed properties with Universal Studios products or trademarks, either on the products or in their packaging, or without written permission, on advertising, promotional or display materials.
  • Origami Owl  may not use Licensed Material or Universal Studios trademarks on any business sign, business cards, stationary or forms unless Universal Studios agrees in writing.
  • Origami Owl  and Designers may not use products for “purchase-with-purchase promotions;” promotions; self-liquidating offers; giveaways; donations; fundraisers; or entries in sweepstakes; and may not bundle products with any other product without the express written consent.
  • Universal Studios Products cannot be used for fundraising purposes.
  • In addition, you shall not have the right to sell, distribute or otherwise provide Articles for use as premiums (including those in purchase-with- purchase promotions), promotions, self-liquidating offers, giveaways, donations, fundraisers or entries in sweepstakes, or to customers for resale by direct mail or other direct marketing methods, including without limitation to Customers for inclusion in another product all of which are rights which are expressly reserved to Licensor, including, without limitation, the right to license or otherwise authorize a third-party to create Articles or Articles similar or identical to the Articles for use in Licensor’s direct-to-retail programs, or as premiums or other promotional purposes.

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Origami Owl may not use Licensed Material or Universal Studios trademarks on any business sign, business cards, stationary or forms without approval from Universal Studios.

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Origami Owl strives to fulfill all orders within two (2) business days of receipt (4 business days if an order includes In{script}ions). During periods of increased demand (like holidays and new product launches), you may experience a delay in the shipment of your order. Tracking information will be sent to the email address on file once the order ships.

COLOR Silver

METAL TYPE   Brass

PLATING TYPE   Silver Color Plating with Hand Painted Enamel

CRYSTALS 2 Jet Black Swarovski Crystals

SIZES 25mm x 50mm; Medium Locket Cavity, approximately 4-6 Charms Depending on Size

WORKS WITH   Chains, Charms, Medium Plates. Works best with 16-18” Cube Chain.

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COLOR Clear plate, Multi colored pattern

MATERIAL TYPE   Stalinite

SIZES   22.5mm

CARE   Insert into Locket with Plate Logo facing down to prevent print from scratching

COLOR Light Blue Denim with Stitching

MATERIAL TYPE   Denim Fabric, Polyurethane

SIZES   6-7.25’’, 7.5-8.5’’

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CRYSTALS  10 Yellow Opal and 10 Denim Blue Swarovski Crystals

SIZES   Assorted

WORKS WITH   Living Lockets

COLOR   Assorted

METAL TYPE   Zinc Alloy

PLATING TYPE   Assorted

SIZES   Assorted

WORKS WITH   Living Lockets

DOES NOT WORK WITH   The Despicable Me Fluffy the Unicorn Charm (CH4215) and Despicable Me Tourist Minion Charm (CH4223) do not work with the Signature Locket Watch.

Our Despicable Me 2017 Universal Studios collection has been tested in connection with children’s product safety standards and is in compliance with all applicable standards and rules.  All of our products are tested for lead and cadmium content.

Items received damaged or missing must be reported at Returns.OrigamiOwl.com within 30 days of shipment date or within 90 days for replacement. If the size purchased is too small or too big, we recommend submitting a request on our Returns.OrigamiOwl.com website for a return. You will be issued a credit for the item, and the cost of standard shipping, to be able to purchase the correct size. Return requests submitted within 30 days of ship date can receive credit to the original form of payment. Return requests submitted after 30 days of ship date are eligible for O2 Credit.

It’s recommended to return the Living Locket Ring in the original packaging, if possible.

Our Living Locket Ring is available in sizes 6, 7, 8 and 9. If it is too big, we recommend submitting a request on our Returns.OrigamiOwl.com website for a return. You will be issued a credit to be able to purchase the smaller size. You may also purchase a ring guard if the ring is too big. If we do not offer your size at this time, feel free to submit a Wish List request on OrigamiOwl.com > Contact Us > Wish List.

We recommend removing avoiding water to ensure the quality of your Living Locket Ring.

We are always looking for ways to expand our selection. Feel free to submit a Wish List request on OrigamiOwl.com > Contact Us > Wish List.

The Silver and Gold Stainless Steel Signature Living Locket Watch bands are not sold separately.

Fortune Cookies are included with all Locket Sets and with select Specialty Lockets.

 

*Fortune Cookies are not included with items purchased at a discount.