Product Knowledge FAQs (62)

The length of this necklace can be adjusted anywhere from 16” to 32” using the sliding bolo. The Locket can hold approximately 2-3 Charms, depending on the size of the Charm.

  • The dimensions of the photo for this Locket are 20mm x 33mm oval.
  • Use the included insert card to trace your photo to cut out and place in the Locket. The photo should slide right into the cavity. If any of the edges are not lying flat, remove the photo and trim down.
  • It is recommended to print out a few copies of your photo in case you make a mistake the first time. We do not recommend using original photos. Photo or copy paper can be used.
  • The clear plate that covers your photo is best inserted by gently pressing it into the cavity while carefully wiggling it back and forth so the plate “clicks” into the ridges inside the Locket cavity.
  • To remove, use the small finger groove and insert your thumbnail, tweezers, or another small device (that will not scratch your plate!) and pop the plate out.
  • This Locket is double sided! Wear it on the crystal side, or the plain side to switch up the look. However, if using a photo, you will not see your Charms on the plain side.
  • You can also add two photos, so one faces the back of your Locket and one faces the front

CRYSTALS   Swarovski Fine Crystal Rocks

MATERIAL   High quality Alcantara

TIPS   Bracelet fastens using a stainless-steel post.  To help break-in the desired pinhole, test out the post a few times before putting on wrist.

Comfort and ease of fastening will improve with use.

This Wrap Bracelet is a single strand that wraps around the wrist twice. You can adjust the sizing by inserting the Crystal Stud Closure into one (1) of the three (3) pin holes.

The base is made of high-quality Alcantara Fabric. This wrap does not contain leather. To maintain integrity of the fabric, we do not advise getting the Wrap Bracelet wet.

The Silver Bangle works with the Medium Silver Bangle Twist Locket with Crystals (formerly known as the “Over the Heart” Locket) and fits wrists up to 7″.

First open the Locket with the hinge, then lift the key portion out of its setting. Close the Locket again to wear as a simple quatrefoil Locket.

The face of the Prism Twist Locket is made of glass. It is important to know that it should be handled with care, as it is a delicate piece. The stones on the bezel are indeed Swarovski Crystals.

The Mini, Medium and Large Classic Hinged Living Lockets do not work with this Chain.

The CORE Collection will retire in 2018 and all items are available while supplies last.

  • Made from high-quality stainless steel which is highly resistant to scratching, rusting and tarnishing.
  • Intended to be used only with the Solid Twist Living Locket™ Base; using any other Locket may void the return policy.
  • Plated using an IP plating process.

  • Made of high-quality stainless steel or brass.
  • Stainless steel Bangles are IP plated, Brass Bangles are electroplated and e-coated to prevent tarnishing and increase durability.

  • Custom-cut by Swarovski just for Origami Owl®.
  • Available in 12 Origami Owl Classic Birthstone Crystal colors.

  • All Chains are hypoallergenic and nickel-free.
  • Our Sterling Silver Chains are made of solid sterling silver.
  • Our Stainless Steel Chains are made of high-quality stainless steel.
  • Clasps on our Chains and Dangles are brass or stainless steel-based to ensure durability, and are plated to match the Chain or Dangle color.
  • All of our Chains, except for our Stainless Steel Chain, are e-coated to prevent tarnishing and increase durability.

  • Charms are made using a lead-free alloy base and crystal stones, and are hand-painted by highly-skilled artisans.
  • Each Charm is typically no larger than 12mm and averages around 8mm.

  • Made of sterling silver.
  • Feature cubic zirconia crystals.
  • Affirmation Crystals feature Crystals by Swarovski.
  • Electroplated

  • Made of brass or sterling silver 925.
  • Electroplated

  • Made of brass.
  • Electroplated