Product Knowledge FAQs (51)

  • Made from high-quality stainless steel which is highly resistant to scratching, rusting and tarnishing.
  • Intended to be used only with the Solid Twist Living Locket™ Base; using any other Locket may void the return policy.
  • Plated using an IP plating process.

  • Made of high-quality stainless steel or brass.
  • Stainless steel Bangles are IP plated, Brass Bangles are electroplated and e-coated to prevent tarnishing and increase durability.

  • Custom-cut by Swarovski just for Origami Owl®.
  • Available in 12 Origami Owl Classic Birthstone Crystal colors.

  • All Chains are hypoallergenic and nickel-free.
  • Our Sterling Silver Chains are made of solid sterling silver.
  • Our Stainless Steel Chains are made of high-quality stainless steel.
  • Clasps on our Chains and Dangles are brass or stainless steel-based to ensure durability, and are plated to match the Chain or Dangle color.
  • All of our Chains, except for our Stainless Steel Chain, are e-coated to prevent tarnishing and increase durability.

  • Charms are made using a lead-free alloy base and crystal stones, and are hand-painted by highly-skilled artisans.
  • Each Charm is typically no larger than 12mm and averages around 8mm.

  • Made of sterling silver.
  • Feature cubic zirconia crystals.
  • Affirmation Crystals feature Crystals by Swarovski.
  • Electroplated

  • Made of brass or sterling silver 925.
  • Electroplated

  • Made of brass.
  • Electroplated

  • Made of brass or alloy and feature high-quality crystals, glass pearls, and silver, gold and rose gold-plated metals.
  • Each enamel piece is hand-painted by highly-skilled artisans.
  • Some Dangles feature Swarovski Crystals.
  • Dangles are electroplated and e-coated to prevent tarnishing and increase durability.

  • Origami Owl Earrings are nickel and lead-free.
  • Earring Posts are hypoallergenic, surgical grade stainless steel or sterling silver.
  • Only high-quality Swarovski Crystals, Cubic Zirconia Stones and Glass Pearls are used.
  • Electroplated and e-coated to prevent tarnishing and increase durability.

  • Inscriptions pieces are inscribed in the USA.

  • Pendants are made of high-quality stainless steel or brass.
  • Stainless Steel Pendants are IP plated .Our Brass Pendants are electroplated and e-coated to prevent tarnishing and increase durability.

  • Pet Collars are made of PU (Polyurethane).
  • Pet Collar hardware is electroplated.
  • Small (8-12″), Medium (12-16″) & Large (16-20’’)
  • Intended for decorative purposes and accessory use only.

  • Our Plates are highly resistant to scratching, rusting and tarnishing.
  • Clear Plates are made of Fiberglass or Acrylic (Bar Locket Clear Plate).

  • Made from high-quality stainless steel, which is highly resistant to scratching, rusting and tarnishing.
  • Some Living Locket™ Rings feature Swarovski Crystals.
  • Rings are plated using an IP plating process.

  • Sentiments Locket Faces feature intricate filigree designs instead of glass, and feature Swarovski Crystals.
  • Sentiments Living Lockets are made from high-quality stainless steel, which is highly resistant to scratching, rusting and tarnishing.
  • Sentiments Living Locket Faces are plated using an IP plating process.

  • Made from high-quality stainless steel, which is highly resistant to scratching, rusting and tarnishing.
  • Holds 8-12 Charms; look for symbols in the Take Out Menu and callouts in the product descriptions online to identify Charms that are not compatible.
  • This Watch does not work with Genuine Leather Wraps, Plates or Windows.
  • Analog (mechanical) Japanese movement.
  • Twist Face Feature (not compatible with other Twist Living Lockets™)
  • Adjustable metal watch band size is approx. 7 ¼”, and features removable links.
  • An additional ½” link is included with each Watch.
  • Genuine Leather Watch Band size is approximately 6 1/2″ – 8 1/4″.
  • It is recommended to seek a watch repair professional to add or remove links; proper tools required.
  • Plated using an IP plating process.
  • The battery inside the Watch is a button cell SR626SW and can be changed at any local jeweler.
  • Has varying water resistance depending on the area of the Watch.
    • The outer cavity for our Charms has a water resistance of 1ATM.
    • The middle section of our Watch has a water resistance of 3ATM.
  • Comes with a one-year limited warranty on movement.

  • Made of brass or alloy.
  • Some Sliders feature Swarovski Crystals
  • Electroplated and e-coated to prevent tarnishing and increase durability.
  • PAWS Collection Sliders are made of stainless steel.

  • Feature a classic hinged closure.
  • Made of brass or alloy.
  • Electroplated and e-coated to prevent tarnishing and increase durability.

Before you go...

Have we answered all your questions?

Great! We're glad we could help you out :)