I purchased a Twist Living Locket Face and it’s missing the “O ring” (black rubber piece), is it still functional?

Yes! The Twist Living Locket Face will still twist onto your Twist Living Locket Base securely without the “O ring” (black rubber piece). As always, we offer a 90-day warranty for manufacturer defects. You can report your defective item on Returns.OrigamiOwl.com.