What is the return policy?

Returns – All returns, missing items and replacement requests should be submitted via www.returns.origamiowl.com website.

Please note: This warranty does not cover merchandise damaged through normal wear, accident or misuse (glass breakage due to mishandling, wearing in water, etc.). Upon receipt of your order, please check it carefully for accuracy. We reserve the right to send a RMA (Return Material Authorization) before providing replacements, refunds or credits to help support our quality assurance efforts.